Training & Support. Simplified.

JumpSeat reduces onboarding times, improves training, and eases support by delivering on-screen guidance over your existing enterprise applications.

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21st Century Learning

Accelerate Onboarding

Start work faster with our self-start hands-on learning

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Smarter Training

Combined role-based learning and in-application training courses

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Faster Support

Self-serve support keeps users away from your support desk

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How Does It Work?

Install

A single JumpSeat installation delivers step-by-step walkthroughs to all of your web-based applications. No coding is required, so SMEs have full control over their content.

  • Multi-tenant (add multiple applications)
  • No code integration needed
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Design

Design your on-screen guidance step-by-step or use the record feature and have JumpSeat record what you are doing.

  • Rich media
  • Multi-lingual support
  • Quizing
  • Learning courses

Track

Once users are engaged and learning on their own, you can track their learning and support habits while actioning those who are not compliant.

  • Track user compliance
  • API support
  • Prevent untrained usage of application features

What Are The Benefits

Cheaper Training Costs
Reduced Support Calls
Increased User Adoption
Shorter Onboarding Times
Increased Learning Retention
Scalable Training & Support
Boosted Employee Productivity
Create Learning Content Faster

What People Are Saying

 

JumpSeat has not only shortened user onboarding time by 40%, but reduced our helpdesk calls to a bare minimum. Our clients are overjoyed by how JumpSeat has simplified the user experience of their applications.

Doug Den Hoed, CEO, AtAppStore

Jumpseat provides the ultimate way to deliver training and support to customers that they will actually remember and engage with. It increases the time to proficiency for users dramatically and prevents follow training inquiries. Jumpseat was able to deal with our most challenging functionality with ease. It is a product that I enjoy working with more and more everyday, I would recommend it to anyone wanting to improve their users experience.

Chad Melby, Chief Business Development Officer, ESP Oil & Gas

Jumpseat provides the ultimate way to deliver training and support to customers that they will actually remember and engage with. It increases the time to proficiency for users dramatically and prevents follow training inquiries. Jumpseat was able to deal with our most challenging functionality with ease. It is a product that I enjoy working with more and more everyday, I would recommend it to anyone wanting to improve their users experience.

Chad Melby, Chief Business Development Officer, ESP Oil & Gas

Jumpseat provides the ultimate way to deliver training and support to customers that they will actually remember and engage with. It increases the time to proficiency for users dramatically and prevents follow training inquiries. Jumpseat was able to deal with our most challenging functionality with ease. It is a product that I enjoy working with more and more everyday, I would recommend it to anyone wanting to improve their users experience.

Chad Melby, Chief Business Development Officer, ESP Oil & Gas

 
AtAppStore ESP Oil & Gas R-evolution App Cloud Ninjas

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