JumpSeat lets you add training and support where it counts the most – in context and on time. This video shows how our step-by-step task guidance enables users to help themselves.
Empower your subject matter experts (SMEs) with the ability to create custom guides. This video shows how to create your own guides, so that you may include any customizations you may have in Workfront.
JumpSeat tracks what your users are learning about - from this we can use technology to track who is compliant, and even stop them from using features of your application until they have completed their training.
Off-site classroom training and producing video tutorials comes at a high cost.
JumpSeat provides in-context, on-site training, for as low as $0.10 user/mo.
Nowadays a typical support call costs $31.25 user/mo.
With JumpSeat, you can pay as low as $0.10 user/mo which covers training, support, and hosting!
JumpSeat improves the user experience by providing support right in the application they are using.
Whether you are new to Workfront, or have just forgotten how to do something, JumpSeat is available to help.
Traditional training forces you to learn everything at once - in a one-size fits all environment.
With JumpSeat, you learn what you need to know, at the time you need to know it.
People disengage when learning is not relevant and when content is too overwhelming.
JumpSeat provides step-by-step learning in a role-based environment. Furthermore, our learning pathways keeps content categorized and digestible.
Scaling training and support couldn't have been easier.
A single platform, with centralized content editing, on a single JumpSeat server, on as many installations as you need.
Traditional learning is passive. You stop what you are doing to learn in a different environment.
JumpSeat enables users to learn in real-time, right in your application. Once you have completed a guide, you have completed the task!
Every Workfront implementation is different, so we have made it easy for you to create your own guides.
Our simple point-and-click interface empowers your SMEs with the ability to include your own Workfront customizations.
All guides are designed to be flexible, allowing clients to walk-through while using their own projects, tasks, and documents. These Workfront guides are not only great for onboarding, but will allow your organization to support users with on-demand help for the most common processes in your Workfront implementation.
* Pricing in USD. JumpSeat support and hosting not included. Please check our pricing page for JumpSeat support View all 40 guidesCopyright TenSpeed Technologies Inc. All rights reserved.
