Why choose JumpSeat?

Because JumpSeat let's you create step-by-step task guidance on top of your existing applications - and your subject matter experts can do it themselves!

Explore the JumpSeat difference
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What Makes JumpSeat different?

In a word – context.

For users, JumpSeat is simple to use and lets them learn in your actual applications - this means you learn-by-doing, while using all of your existing processes, procedures, and customizations. For businesses, JumpSeat keeps your training & support costs under control, while letting you keep up with the demands of an increasingly mobile and geographically diverse workforce.

We're proud of what JumpSeat does, but we think that these are the things that will interest you the most:

Hands on learning

JumpSeat lets you add training and support where it counts the most – in context and on time. This video shows how our step-by-step task guidance enables users to help themselves, whether that is in a training or support context.

Works on any web-based application

JumpSeat works over any web based application, allowing you to document entire procedures instead of just small parts. That means you can help users do their job in the real way that they have to do it; under the same conditions, and using the same software.

Easy guide creation

Other LMS systems rely on videos or complex virtualizations to create learning content. With JumpSeat, adding a step is as easy as pointing and clicking with your mouse, all without ever having to talk to IT - no developers, narrators, or specialists of any kind.

Role based learning

With support for roles and pathways, learning and training is instantly relatable and easy to understand. Time-to-proficiency is also cut down by half, because users only see and use what they need, at the time they need actually need it.

Better, smarter, learning experiences

Traditional training methods employ seminars, and help-desk methods of support, which both rely on recall and long term memory. JumpSeat empowers users to learn when and where they want to, by providing relevant, in context learning experiences.

User compliance and analytics

JumpSeat tracks what your users are learning about - from this we can use technology to track who is compliant, and even stop them from using features of your application until they have completed their training.

Start now

Getting started is easy.

JumpSeat comes in two basic flavours: Community and Professional. If you are installing JumpSeat, or just need documentation - visit our wiki page.